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National Claims Manager - Remote

Posted 3 weeks ago
Sales / Business
Full Time
Australia

Overview

The National Claims Manager at SIXT Australia will lead a team to ensure compliance with insurance regulations and optimize recovery processes for vehicle damage.

In Short

  • Manage a team of claims officers.
  • Design and manage debt recovery processes.
  • Drive a high-performance team culture.
  • Monitor and report on claims performance.
  • Ensure compliance with legal regulations.
  • Oversee negotiation and approval of payment plans.
  • Resolve complex customer claims.
  • Occasional travel required.

Requirements

  • Leadership experience in claims or insurance.
  • Strong dispute handling and negotiation skills.
  • Advanced Excel and MS suite proficiency.
  • Exceptional communication skills.
  • High attention to detail and time management.
  • Problem-solving and decision-making abilities.
  • Self-motivated and flexible.
  • Empathy and professionalism in customer interactions.

Benefits

  • Progressive flexibility and well-being benefits.
  • Travel discounts on car rentals and accommodations.
  • Complimentary myNRMA membership.
  • Discounts on NRMA personal insurance products.
  • Opportunities for career growth within NRMA Group.
My NRMA logo

My NRMA

My NRMA, part of the NRMA Group, operates NRMA Parks & Resorts, providing a diverse range of accommodation options from campsites to luxury resorts across Australia's iconic locations. With a stunning beachfront office in Coolangatta, the company emphasizes work-life balance through hybrid roles and offers a supportive environment for its employees. NRMA Parks & Resorts is dedicated to creating unforgettable holiday experiences, fostering a culture of exceptional customer service, and ensuring compliance with industry standards. The company values inclusivity and diversity, celebrating unique perspectives while providing numerous benefits to its employees, including travel discounts and generous parental leave entitlements.

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