Customer Advocacy & Marketing Specialist - Remote

Overview

The Customer Advocacy & Marketing Specialist at Skyhigh Security will play a vital role in bringing customer success stories to life, contributing to a high-impact customer marketing function within a dynamic cybersecurity company.

In Short

• Support and execute customer advocacy initiatives.
• Manage day-to-day operations of the customer reference platform.
• Coordinate virtual Customer Advisory Boards.
• Source and publish case studies and testimonials.
• Manage customer review programs for platforms like Gartner Peer Insights.
• Collaborate with sales teams to provide customer content and references.
• Maintain and update the customer content library.
• 3-5 years of experience in customer marketing or advocacy is preferred.
• Strong project management and communication skills are essential.
• Proactive customer-first mindset.

Requirements

• Experience in B2B tech or cybersecurity preferred.
• Exceptional written and verbal communication skills.
• Familiarity with customer reference platforms and review sites.
• Ability to coordinate multiple campaigns and stakeholders.
• Interest in customer storytelling or lifecycle marketing.

Benefits

• Flexible work hours and family-friendly benefits.
• Medical, Dental, and Vision Coverage.
• Paid Time Off and Paid Parental Leave.
• Support for Community Involvement.
• Commitment to a diverse and inclusive workplace.