Customer Marketing Specialist - Remote

Overview

As a Customer Marketing Specialist, you’ll join the Cross-sell Marketing team to help manage marketing programs that promote product engagement and customer expansion.

In Short

• Maintain the department’s marketing calendar and campaign execution timelines.
• Support building evergreen programs, product campaigns, and customer lifecycle programs.
• Implement and track multi-channel marketing programs including email, ADR outbound, digital, webinars, and events.
• Collaborate with other teams in marketing, product, and sales to ensure campaign success.
• Assist senior marketing managers with integrated marketing campaigns.
• Support sales enablement efforts by providing the ADR and CAM teams with the right assets and tools.
• Coordinate internal marketing tickets and manage project workflows.
• Partner with external vendors and agencies for marketing programs.
• Support campaign reporting and performance analysis.

Requirements

• 3–7 years of experience in marketing, project management, or business communication.
• Fluency in English with strong communication skills.
• Bachelor’s degree in marketing, business, communications, or related field.
• Experience in B2B SaaS or tech marketing environments.
• Proficiency with marketing platforms (Eloqua, Salesforce, Marketo).
• Familiarity with project management tools like Workfront and Jira.
• Experience with collaboration software (Confluence, Slack, SharePoint).
• Experience with reporting tools like Power BI.

Benefits

• Great compensation package, paid time off, and paid parental leave.
• Health benefits including private medical, life, and disability insurance.
• Support for diversity, equity, and inclusion initiatives.