Customer Marketing Specialist - Remote

Overview

The Customer Marketing Specialist will lead strategic initiatives to enhance customer satisfaction and loyalty through impactful marketing campaigns and communication.

In Short

• Analyze customer data for effective segmentation.
• Develop personalized marketing campaigns.
• Encourage satisfied customers to become brand advocates.
• Collaborate with sales for cross-selling and upselling opportunities.
• Ensure consistent customer communication.
• Manage customer loyalty programs.
• Gather customer feedback for insights.
• Track and measure marketing performance.
• Collaborate with other teams for aligned strategies.

Requirements

• 2+ years experience in marketing or customer service.
• Basic understanding of marketing principles.
• Familiarity with marketing tools is a plus.
• Strong written and verbal communication skills.
• Analytical mindset for data interpretation.
• Detail-oriented and organized.
• Strong interpersonal skills.
• Enthusiasm for customer experience.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with employer match up to 4%.
• Unlimited Paid Time Off.