Global Payments Operations Manager - Remote

Overview

The Global Payments Operations Manager will play an essential role in expanding and scaling international payments offerings, ensuring efficient and seamless processes.

In Short

• Manage operations for international payments.
• Build and scale operational processes.
• Collaborate with cross-functional teams and external partners.
• Optimize customer support and internal processes.
• Analyze data to identify customer problems.
• Establish and manage service level agreements (SLAs).
• Drive improvements in customer outcomes.
• Develop systems and practices to enhance product delivery.
• Manage key partnerships and supplier performance.
• Work in a flexible and remote-friendly environment.

Requirements

• Experience with international payment systems like SWIFT and SEPA.
• Understanding of correspondent banking and foreign exchange.
• Strong sense of ownership and proactive attitude.
• Experience managing supplier relationships.
• Ability to build and scale complex operational systems.
• Strong strategic reasoning skills.
• Familiarity with technical systems and collaboration with engineering teams.
• Proven problem-solving skills.
• Organizational skills for managing complex projects.
• Analytical mindset for data-driven decision making.

Benefits

• Competitive salary of £50,200 - £67,500/year.
• Flexible working hours.
• £1,000 annual learning budget.
• Support for remote work setup.
• Share options available.
• Inclusive work environment.
• Opportunities for professional growth.
• Access to ongoing training and development.
• Regular team engagement activities.
• Commitment to diversity and inclusion.