Cloud Support Engineer (Fintech) - Remote

Overview

As a Cloud Support Engineer at MerQube, you will play a crucial role in managing and optimizing our cloud infrastructure, ensuring reliability and scalability, while providing technical support to our clients.

In Short

• Manage and optimize cloud-based infrastructure.
• Monitor system performance and implement improvements.
• Provide technical customer support for cloud services.
• Ensure security and compliance of cloud resources.
• Automate cloud resource management using Infrastructure as Code.
• Document system architecture and procedures.
• Participate in on-call incident management.
• Collaborate with engineering teams to resolve issues.
• Mentor junior team members.
• Stay updated on cloud technologies and best practices.

Requirements

• Master's or bachelor's degree in computer science or related field.
• 5+ years of experience in Cloud Support or related roles.
• 3+ years in software engineering roles.
• Strong expertise with AWS and familiarity with Azure or GCP.
• Proficiency in Docker and Kubernetes.
• Experience with Terraform and Ansible.
• Advanced Python programming skills.
• Exceptional problem-solving abilities.
• API knowledge.
• Strong communication and collaboration skills.

Benefits

• Competitive compensation packages.
• Comprehensive benefits including medical, dental, and vision.
• Flexible working arrangements, including remote work options.
• Community-first environment fostering strong relationships.
• Emphasis on health, wellness, and work-life balance.
• Opportunities for continuous learning and career growth.