Part Time Medical Billing Associate - Patient Services - Remote

Overview

The Part Time Medical Billing Associate at Luna plays a vital role in supporting patients with their billing needs, ensuring a seamless experience through exceptional customer service.

In Short

• Fully remote position
• Part-time hours with a consistent schedule
• Support patients with payments and insurance questions
• Handle high volume inbound patient calls
• Manage copay collections and communicate with other departments
• Create and maintain billing ledgers for patients
• Learn and understand insurance billing basics
• Achieve performance goals set by management
• Collaborate with teammates on larger projects
• Work in a fun and innovative company environment

Requirements

• At least 1 year of related experience in a call center or patient support environment
• Ability to manage and de-escalate challenging interactions
• Strong attendance and reliability
• Excellent attention to detail
• Effective time management skills
• Positive, team-oriented attitude

Benefits

• Fixed schedule providing work-life balance
• Collaborative and supportive work environment
• Realistic growth opportunities