Medical Billing Associate - Patient Services - Remote

Overview

As a Patient Success Associate at Luna, you’ll play a vital role in supporting patients with payments, insurance questions, and account management in a fully remote position.

In Short

• Answer inbound patient phone calls
• Manage copay collections and communicate with other departments
• Create partner cases daily
• Post late cancels weekly
• Review patient electronic communications daily
• Create and maintain billing ledgers for patients
• Assist teammates in larger projects
• Learn the basics of insurance billing
• Maintain knowledge of medical billing processes
• Support admin functions and achieve management goals

Requirements

• Minimum of 1 year of related experience
• Strong attention to detail
• Time management skills
• Positive attitude and eagerness to learn

Benefits

• Opportunity to grow with a start-up
• Supportive leadership
• Paid Time Off with holidays
• Medical, dental & vision insurance