Principal Account Manager - Remote

Overview

Loopio is looking for an experienced results-driven, relationship-focused, and process-oriented Principal Account Manager to take their account management to the next level, focusing on driving value and developing deep relationships with existing accounts.

In Short

• Lead end-to-end conversations around renewal negotiations and expansion opportunities with enterprise customers.
• Build meaningful relationships through engaging communication methods.
• Map customer organization and develop strategies for increased engagement.
• Partner with Customer Success Managers to drive customer adoption and identify expansion opportunities.
• Negotiate contract terms and pricing with internal guidance.
• Respond to customer requests outside of renewal processes.
• Present value propositions to stakeholders and executives.
• Conduct market research to maintain knowledge of consumer needs and competitors.
• Generate pipeline through prospecting and outbound activities.
• Maintain accurate forecasts and manage renewals and expansions.

Requirements

• 5+ years of experience in a Strategic Account Executive or similar role.
• Experience with named accounts including Global Banks and Fortune 500 companies.
• Proven track record in developing sales opportunities.
• Ability to build relationships with senior leaders and C-level executives.
• Strong analytical skills to derive insights from data.
• Highly organized and effective communicator.
• Experience using a dynamic sales tech stack.

Benefits

• Ongoing feedback and regular 1-on-1s from management.
• Professional mastery allowance for learning support.
• Health and wellness benefits starting from day one.
• Remote work setup with necessary equipment provided.
• Supportive culture with opportunities for connections.
• Participation in townhalls and quarterly celebrations.
• Access to Employee Resource Groups for learning and connection.
• Opportunity to make a significant impact in an award-winning workplace.