Principal Account Manager - Remote

Overview

This role involves maintaining existing business relationships and providing additional value through iCIMS solutions, ensuring customer satisfaction and business growth.

In Short

• Proactively solicit and drive new business within assigned accounts.
• Build and monitor a sales pipeline to achieve quotas.
• Lead the contract renewal process with various internal teams.
• Maintain accurate customer and pipeline data.
• Uncover customer business issues and craft value-based proposals.
• Research target accounts to link product value to customer needs.
• Develop and maintain current product knowledge.
• Prepare presentations, demonstrations, and sales contracts.
• Conduct Executive Business Reviews to understand client needs.

Requirements

• 5+ years of account management or sales experience in SaaS.
• Proven success in achieving retention and growth sales quotas.
• Strong sales acumen and drive in a quota-responsible environment.
• Ability to build relationships and uncover opportunities.
• Negotiation skills to navigate customer organizations.
• Effective presentation and objection-handling skills.
• Able to influence multiple layers within organizations.
• Proficiency in Microsoft Office products.

Benefits

• Competitive health and wellness benefits including medical, dental, and vision.
• 401(k) and dependent care benefits.
• Short-term and long-term disability insurance.
• Open vacation policy and paid holidays.
• Tuition reimbursement and mindfulness resources.