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Success Offerings Program Manager - Remote

Posted 48 weeks ago
Project Management
Full Time
United States
$91,000 - $148,000/year
Program Management
Customer Success
Negotiation
Stakeholder Management
Change Management
Cross-functional Collaboration

Overview

This role is for a Program Manager in the Customer Success Strategic Programs team at LinkedIn, responsible for defining and optimizing Success Services within Service Package offerings.

In Short

  • Manage the Success Services offer roadmap for Sales Solutions products.
  • Collaborate with cross-functional teams to understand customer needs.
  • Lead the rollout of new or enhanced Success Service engagements.
  • Prepare presentations for senior leadership on service offerings.
  • Stay updated with industry trends to drive innovation.

Requirements

  • 7+ years of experience in Program Management or Management Consulting.
  • 5+ years in Enterprise SaaS Customer Success.
  • 2+ years with Customer Success service offerings.
  • Experience executing programs at a global scale.

Benefits

  • Competitive salary range of $91,000 to $148,000.
  • Annual performance bonus and stock options.
  • Comprehensive benefits package.
LinkedIn logo

LinkedIn

LinkedIn is a leading professional networking platform that connects individuals and businesses, enabling them to build professional relationships and enhance career opportunities. The company focuses on providing innovative solutions for sales and customer success, helping organizations optimize their service offerings and meet customer needs effectively. With a commitment to driving industry trends and fostering collaboration across teams, LinkedIn aims to empower professionals and organizations to succeed in a competitive landscape.

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