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Program Manager - Employer Customer Success - Remote

Posted Yesterday

Overview

Handshake is hiring a Program Manager on the Employer Customer Success team. As a Program Manager on our Employer Customer Success team, you'll partner with our Account Management and Customer Success Teams with hands-on projects to help premium customers drive adoption and enhance their early talent recruiting strategies to ensure our Employer Partners meet and exceed their hiring goals.

In Short

  • Support the Account Management and Customer Success teams with driving adoption, retention and expansion on our platform via project based work
  • Understand employer’s hiring goals and create tailored campaigns on the Handshake platform
  • Responsible for custom analytics reporting and campaign audits
  • Create customized training material around D&I recruiting
  • Serve as a Handshake product expert

Requirements

  • 3-4+ years relevant work experience in customer facing SaaS or Recruiting roles
  • Background in Client Onboarding or Professional Services preferred
  • Ability to understand customer’s business goals and recommend strategies
  • Strong presentation development and public speaking skills
  • Bachelor's Degree preferred

Benefits

  • Equity and ownership in a fast-growing company
  • 16 Weeks of paid parental leave for birth giving parents
  • Comprehensive medical, dental, and vision policies
  • $500 home office stipend
  • Generous learning & development opportunities

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