Program Manager - Customer Success - Remote

Overview

Linus Health is a Boston-based digital health company focused on transforming brain health for people across the world. By advancing how we detect and address cognitive and brain disorders – leveraging cutting-edge neuroscience, clinical expertise, and artificial intelligence – our goal is to enable a future where people can live longer, happier, and healthier lives with better brain health.

In Short

• Seeking a Program Manager for the Customer Success team.
• Drive clinical adoption of digital cognitive assessment technology.
• Work with key accounts to enhance the use of the Linus platform.
• Collaborate with sales and product teams to understand customer needs.
• Implement customized workflow solutions for healthcare environments.
• Provide guidance on the adoption of digital assessments.
• Conduct training sessions for end-users.
• Engage with customers to drive utilization and satisfaction.
• Maintain records of client interactions and generate reports.
• Must be based in EST or CST.

Requirements

• Bachelor's degree in Nursing, Medicine, or related field.
• Prior experience in Program Management or Customer Success.
• Extensive clinical experience in a healthcare setting.
• Exceptional communication and interpersonal skills.
• Ability to travel up to 50% to client sites.

Benefits

• Competitive salary range of $115,000 - $135,000 per year.
• Annual discretionary target bonus based on performance.
• Equity options available.
• Equal opportunity employer committed to diversity.
• Reasonable accommodations for candidates with disabilities.