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Forward Deployed Engineer (AI Support Agents) - Remote

Posted 2 days ago
Software Development
Full Time
CA, USA
$120,000 - $150,000/year

Overview

This position involves working as a Forward Deployed Engineer at a high-growth AI startup, focusing on transforming customer support operations through AI solutions.

In Short

  • Play a pivotal role in delivering and iterating on AI solutions for new customers.
  • Embed with customers to identify automation opportunities.
  • Own project delivery from customer meetings to live deployment.
  • Test integrations and gather feedback for product improvement.
  • Collaborate closely with founders on product direction.
  • Participate in all stages of customer journey from onboarding to support.
  • Represent the company on-site as the face of the product.

Requirements

  • Experience in customer-facing roles such as solutions engineering or product management.
  • Proven ability to launch independent projects.
  • Experience in high-growth startup environments.
  • Basic coding and debugging skills in Python or TypeScript.
  • Bonus: Experience with AI agent tools.

Benefits

  • Competitive compensation package $120,000–$150,000 per year.
  • Meaningful equity.
  • Visa sponsorship available.
  • Opportunity to work directly with founders.
  • Chance to deliver cutting-edge AI solutions.
  • Drive meaningful impact and shape an industry-defining product.
Lavendo logo

Lavendo

Lavendo is a pioneering Series A fintech startup based in San Francisco, CA, that is transforming the healthcare payments landscape with innovative solutions for patient billing and collections. Backed by $34M in funding and Y Combinator, Lavendo's platform integrates seamlessly with various Electronic Health Record (EHR) and Practice Management (PM) systems, enabling healthcare providers to streamline their billing processes and enhance patient financial experiences. The company aims to create a transparent and predictable medical billing environment, significantly improving collection rates while allowing providers to maintain their existing practices. With a focus on mid-market healthcare organizations, Lavendo is rapidly growing, having tripled its growth year-over-year, and is committed to delivering exceptional value to its clients.

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