Customer Operations Representative - Remote

Overview

This position is a remote role focused on providing exceptional customer service and managing order processes within the Southwest Region of the USA.

In Short

• Remote customer operations role.
• Order entry and management.
• Handle pricing and product inquiries.
• Ensure product availability and quality reporting.
• Maintain effective customer relationships.
• Execute best practices in order management.
• Demonstrate integrity and business ethics.
• Act as a liaison between customers and internal teams.
• Identify trends and recommend process improvements.
• Work within the hours of M-F, 8am - 4:30pm CST.

Requirements

• High School Diploma/GED.
• 1+ years of customer service experience.
• Proficient in Microsoft Office.

Benefits

• Medical, dental, vision coverage.
• PTO.
• Life & disability insurance.
• Education assistance.
• 401(k) plan.
• A variety of well-being resources.