Remote Otter LogoRemoteOtter

Senior Technical Account Manager - Remote

Posted 15 hours ago
Sales / Business
Full Time
CT, USA, DC, USA, FL, USA, GA, USA, IL, USA, KS, USA, MA, USA, MD, USA, MO, USA, NC, USA, PA, USA, RI, USA, SC, USA, TX, USA, VA, USA

Overview

The Senior Technical Account Manager at Karat serves as a strategic technical bridge between the company and its clients, ensuring they maximize value from Karat's interview platform.

In Short

  • Serve as the principal technical advisor to enterprise clients.
  • Analyze hiring processes and performance requirements.
  • Collaborate with GTM team throughout the customer lifecycle.
  • Conduct strategic reviews with customers.
  • Design and deliver training sessions for client stakeholders.
  • Analyze performance data and provide strategic recommendations.
  • Drive continuous improvement in internal processes.
  • Up to 20% travel for client meetings and events.
  • Build high-level trust relationships with clients.
  • Work with Software Engineers globally to ensure solution alignment.

Requirements

  • 7+ years of experience in technical account management or consulting.
  • Proven success as a strategic advisor during client onboarding.
  • Experience engaging with C-Suite executives.
  • Strong working knowledge of SQL.
  • Client-facing experience with technical customers.

Benefits

  • Employer-sponsored healthcare with premium coverage.
  • 401(k) match of 4%.
  • Flexible time off policies.
  • 100% employer-paid mental wellness support.
  • Generous parental leave policy.
Karat logo

Karat

Karat is a forward-thinking company dedicated to enhancing the technical interview process for engineering talent globally. With a focus on creating high-quality interview questions across various technical domains, Karat's Content team plays a crucial role in developing, testing, and publishing content that meets rigorous standards. The company embraces modern technology, including generative AI, to innovate its content offerings. Karat values remote collaboration and offers competitive salaries, stock options, and generous time-off policies to its employees, fostering a supportive and dynamic work environment.

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