Senior Director of Solutions Architecture - Remote

Overview

The Senior Director of Solutions Architecture will lead and expand a national team of technical experts, driving pre-sales initiatives and building long-term customer relationships through technical excellence.

In Short

• Lead a high-performing Solutions Architecture team across the U.S.
• Focus on technical excellence and customer impact.
• Partner with Sales and Customer Success for tailored solutions.
• Act as a strategic advisor for enterprise clients.
• Design scalable team processes and enablement programs.
• Work cross-functionally with Product, Engineering, and Marketing.
• Drive customer satisfaction and retention metrics.
• Influence roadmap priorities with customer insights.
• Navigate complex client needs with technical insights.
• Support enterprise customers with solution delivery.

Requirements

• Proven experience in a leadership role within Solutions Architecture.
• Strong understanding of customer needs and technical solutions.
• Ability to drive metrics related to customer satisfaction and retention.
• Experience working with cross-functional teams.
• Excellent communication and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Passion for data infrastructure and scalable solutions.
• Ability to thrive in a fast-paced environment.

Benefits

• Opportunity to lead a national team.
• Work in a fast-paced, customer-focused environment.
• Collaborate with diverse teams across the organization.
• Impact customer success and solution quality.
• Competitive salary and benefits package.