Program Operations Analyst - Remote

Overview

This position is posted by Jobgether on behalf of HireBoost. We are currently looking for a Program Operations Analyst in Latam.

Join a purpose-driven, globally connected organization committed to high-impact learning and community building. In this role, you will be the operational force behind empowering Community Leaders, enabling them to deliver exceptional member experiences and drive sustainable growth. You’ll build and optimize systems, processes, and data frameworks that fuel engagement, retention, and strategic insights. If you're passionate about operations, innovation, and analytics—and thrive in a collaborative remote environment—this is your opportunity to create real impact.

In Short

• Develop and manage support systems for Community Leaders across platforms such as Salesforce, HubSpot, Hivebrite, Brex, and G-Suite.
• Own ongoing enablement programs, performance tracking, and payroll management to support leader effectiveness.
• Collaborate with Community Leaders to identify operational pain points and implement innovative, scalable solutions.
• Maintain proactive communication to troubleshoot issues and enhance user experience.
• Track and analyze KPIs and community health metrics to inform strategies for retention, growth, and revenue impact.
• Deliver actionable, data-driven insights that improve operations and inform decision-making.
• Partner cross-functionally to align systems with business needs and optimize internal workflows.
• Serve as a trusted advisor to Community Leaders, recommending strategies to boost productivity and exceed revenue goals.

Requirements

• Strong analytical skills and experience with data frameworks.
• Proficiency in Salesforce, HubSpot, and other relevant platforms.
• Excellent communication and collaboration skills.
• Experience in operational management or project management.
• Ability to work independently in a remote environment.

Benefits

• Opportunity to work in a purpose-driven organization.
• Collaborative and innovative work environment.
• Flexible working hours.
• Professional development opportunities.