Operations Analyst - Remote

Overview

The Operations Analyst role supports the Facilities Management and Engineering teams by ensuring compliance and enhancing operational efficiency through data integrity and reporting tools.

In Short

• Support IFM strategic KPIs and create scalable processes.
• Collaborate with stakeholders to align operational strategies.
• Prepare market and personnel information for presentations.
• Manage project work to ensure timely launches.
• Conduct audits and maintain compliance with IFM standards.
• Develop operational standards and playbooks.
• Innovate workplace systems for improved customer experience.
• Utilize Microsoft Office 365 and industry software.
• Provide excellent customer service while managing multiple tasks.
• Work independently in a remote setting.

Requirements

• 5+ years of administrative support or operational experience.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office applications.
• Understanding of facility management operations.
• Ability to manage time efficiently and work under pressure.
• Excellent communication skills, both oral and written.
• Ability to work with diverse groups and influence outcomes.
• Detail-oriented with strong organizational skills.
• Ability to grasp modern technology quickly.
• High School Diploma or GED required; higher education preferred.

Benefits

• Competitive pay based on experience and location.
• Comprehensive benefits package including health, vision, and dental insurance.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Paid and unpaid time away from work.