Operations Analyst - Remote

Overview

The Operations Analyst interprets data outputs and collaborates with project leads to diagnose business problems and develop custom analytic solutions.

In Short

• Performs analysis of files and processes, weekly transaction reports, and monthly reports.
• Analyzes files to ensure correct data is submitted.
• Tests upgraded systems and performs various testing scenarios.
• Develops ad-hoc reports for data analysis and validation.
• Conducts metric reporting and research methodologies.
• Performs analyses using data from various sources.
• Conducts root cause analysis to identify systematic issues.
• Defines data requirements and validates information.
• Recommends process improvements based on trend analysis.
• Prepares reports with written interpretations of analytic results.
• Presents data-driven recommendations to management.

Requirements

• An undergraduate degree in accounting, finance, or computer science preferred.
• Minimum of two years’ experience in the healthcare/managed care industry preferred.
• Analytical experience in a healthcare setting preferred.
• Knowledge of Microsoft Office, especially Excel and Visio.
• Excellent oral and written communication skills.
• Strong problem analysis and solving skills.
• Adaptability and planning/organizing skills.
• Attention to detail and stress tolerance.

Benefits

• People-first work environment.
• Opportunities for professional growth.
• Collaborative team culture.
• Flexible working arrangements.