Product Manager - Workforce Management - Remote

Overview

As a Product Manager focused on Workforce Management, you will lead the development and expansion of a market-leading platform that optimizes scheduling, forecasting, and operational efficiency for large-scale support teams.

In Short

• Lead the development of a Workforce Management platform.
• Collaborate with customers and internal stakeholders.
• Identify high-impact problems and deliver innovative solutions.
• Balance strategic vision with hands-on execution.
• Drive product adoption and deliver measurable value.
• Work within a fast-paced, growth-oriented environment.
• Foster a culture of empathy and collaboration.
• Monitor product performance and report insights.
• Design and execute experiments to test new features.
• Uphold high standards for product usability and design.

Requirements

• Experience in Product Management.
• Strong understanding of Workforce Management.
• Ability to analyze data and user feedback.
• Experience with AI and automation technologies.
• Excellent communication and collaboration skills.
• Ability to thrive in ambiguous environments.
• Experience in fast-paced and growth-oriented settings.
• Empathy for users and their challenges.
• Strong problem-solving skills.
• Ability to prioritize features and remove blockers.

Benefits

• Opportunity to work on innovative solutions.
• Collaborate with a skilled team of PMs, engineers, and designers.
• Contribute to product innovation and organizational culture.
• Drive impact and value for clients.
• Flexible and dynamic work environment.
• Professional growth and development opportunities.
• Competitive salary and benefits.
• Supportive and empathetic company culture.
• Engagement with customers to understand their needs.
• Involvement in shaping the future of workforce management.