Remote Otter LogoRemoteOtter

Level 1/2 IT Engineer - Remote

Posted 3 weeks ago
DevOps / Sysadmin
Full Time
Worldwide
Php30k - Php45k/month

Overview

Join Onsite Helper as a Level 1/2 IT Engineer and be part of a passionate team dedicated to providing top-notch technical support and administration for Google Workspace and Microsoft 365.

In Short

  • Provide expert technical support for Google Workspace and Microsoft 365.
  • Manage ticket resolution adhering to strict SLAs.
  • Maintain and support clients' network infrastructure.
  • Review and recommend enhancements for clients' IT landscapes.
  • Contribute to internal cloud server infrastructure projects.
  • Assist the projects team and collaborate across departments.
  • Work remotely from home in a fast-paced environment.

Requirements

  • Minimum 3 years of experience in a helpdesk environment.
  • Exceptional written and verbal communication skills.
  • Strong IT networking skills (TCP/IP, routing, switching).
  • Experience with cloud environments like Azure, AWS, or GCP.
  • Ability to thrive in a dynamic environment.
  • Excellent organizational skills and ability to prioritize tasks.
  • IT-related certifications (CCNA, CompTIA A+, Network+) are a bonus.

Benefits

  • Competitive salary package of Php30k to Php45k for the first year.
  • Eligibility for a staff bonus after one year (A$2k to A$7k).
  • Annual employee benefits (A$1k-5k) for technology purchases, health, and upskilling.
  • Participation in exciting yearly conferences.
  • Career progression plans and training opportunities.

itGenius

itGenius

itGenius is a dynamic and innovative company focused on optimizing financial processes and providing expert financial guidance. With a strong emphasis on leadership and team management, itGenius fosters a collaborative work environment where finance professionals can thrive. The company is dedicated to continuous improvement and the implementation of new financial technologies to enhance operational efficiency. ItGenius values strong communication and collaboration across departments, ensuring that complex financial information is conveyed clearly to all stakeholders. The company offers a range of employee benefits, including paid leaves, opportunities for promotion, and a supportive work culture that encourages professional development.

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