OSA is a boutique business process outsourcing company BPO, located in Santiago. We specialize in providing, top-quality back office and customer service support to businesses in the USA, we provide opportunities to work amazing United States-based companies. Either out of our local Santiago Offices or by the WFH (work from home) option.

In Short

Excellent English language verbal, interpersonal, and written communication skills.
3+ Years of advanced IT support (MSP) experience
Proficient in PowerShell / scripting.
Advanced knowledge in server, firewall and networking.
Advanced knowledge in Cloud technologies like O365, Azure, Exchange, SharePoint & Intune.
Must be a great communicator.
Organized & Consistent.
Team Player.
Process-driven individual.

Requirements

Ability to troubleshoot complicated technical issues.
Research & Explore new technologies.
Ability to work under stress & deadline pressure.
Ability to communicate effectively across different individuals, departments, and external parties.
Ability to properly document service call notes, create and maintain checklists etc. and create diagrams.

Benefits

Competitive salary.
Opportunity to work on diverse and exciting construction projects.
Supportive and collaborative work environment.
Weekly payments.
Weekends off.
And more…

Outsourcing Advantage

Outsourcing Advantage (OSA) is a boutique business process outsourcing (BPO) company based in Santiago, specializing in delivering high-quality back office and customer service support to businesses in the USA. OSA offers flexible work options, including opportunities to work from their local Santiago offices or remotely from home. The company prides itself on its dedicated team of hiring managers who focus on aligning candidates' skills with the company's needs and culture. OSA is currently seeking professionals with managed IT services experience to provide enterprise-level IT support and tailor-made solutions for small and medium businesses, ensuring they effectively address technology-related challenges.

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