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Product Marketing Manager - SMS Channel - Remote

Posted 8 weeks ago
Marketing
Full Time
Worldwide
$130,000 - $195,500/year

Overview

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

In Short

  • Drive strategic product launches, adoption, retention, and lifecycle initiatives for Iterable’s SMS channel.
  • Serve as a Subject Matter Expert (SME) for SMS and lead cross-functional teams.
  • Identify opportunities and blockers for SMS adoption.
  • Influence product roadmap decisions in partnership with Product Management.
  • Orchestrate cross-functional go-to-market (GTM) motions with the Sales team.
  • Own SMS internal knowledge goals and collaborate with Enablement.
  • Gather customer and market needs to drive growth.
  • Develop strategic storytelling for SMS offerings.
  • Work with various teams to ensure alignment on SMS initiatives.

Requirements

  • 5-8 years of experience in SMS marketing.
  • Strong product marketing portfolio with senior stakeholders.
  • Excellent leadership skills and executive presence.
  • Deep understanding of the MarTech industry.
  • Aptitude for technical language and analytical mindset.

Benefits

  • Paid parental leave.
  • Competitive salaries and equity.
  • Medical, dental, vision, and life insurance.
  • Balance Days (additional paid holidays).
  • Fertility and Adoption Assistance.
  • Paid Sabbatical.
  • Flexible PTO.
  • Monthly Employee Wellness allowance.
  • Monthly Professional Development allowance.
  • Complete laptop workstation.
Iterable logo

Iterable

Iterable is a leading AI-powered customer engagement platform that enables organizations to create joyful interactions with their customers at scale. Trusted by notable companies like Redfin, Priceline, Calm, and Box, Iterable helps brands drive growth through individualized and dynamic communications that engage customers throughout their lifecycle. With a robust data engine and an open architecture, Iterable effectively bridges the data activation gap, allowing businesses to design, deliver, and optimize customer experiences seamlessly. The company has achieved significant milestones, surpassing $200M in annual recurring revenue and raising over $230M from top-tier investors. Iterable is recognized as one of the best places to work and has a global presence with offices in major cities, including San Francisco, New York, Denver, and London, as well as remote employees worldwide. The company values trust, growth mindset, balance, and humility, fostering a culture where employees can thrive and contribute to its mission of enhancing customer engagement.

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