Executive Assistant Contractor - Remote

Overview

Iterable is seeking an Executive Assistant Contractor to support the CEO, COO, and SVP of Engineering. This is a 5-month contract role covering a leave of absence and requires occasional in-office presence in San Francisco (approximately twice per month).

In Short

• Provide a wide range of strategic and administrative support for the CEO, COO, and SVP of Engineering.
• Proactively manage executives’ calendars, travel bookings, expenses, and other administrative tasks.
• Ensure executive preparation and effectiveness by attending meetings as needed, taking notes, and being an active participant in team discussions.
• Support the executive team by coordinating complex team rhythms, requiring collaboration with executives, partners, and other members of the Executive Assistant team.
• Optimize work processes to maximize executive time, including weekly and quarterly reporting, goal tracking, and team meetings.
• Take ownership of projects by prioritizing tasks, identifying gaps, and preparing materials for team meetings, such as all-hands presentations and events.
• Collaborate with the Executive Assistant team to provide interim support, mentorship, and guidance to enhance team effectiveness.
• Be the culture carrier of the supported teams, managing and planning team events, on-sites, and swag.
• Schedule high volumes of meetings with internal teams and external partners, including investors, board members, and customer prospects across time zones.
• Respond to and take action on a high volume of messages across Slack and email with urgency and professionalism.

Requirements

• 10+ years of experience as an Executive Assistant, Administrative Business Partner, or similar role, ideally in both small and large-scale technology companies.
• Experience supporting multiple C-Level executives in customer-facing roles.
• Proven ability to liaise with high-caliber external customers and partners.
• Strong organizational skills and the ability to manage high volumes of internal and external communication.
• Exceptional discretion, professionalism, and judgment in handling confidential matters.
• Proficiency in structuring executives’ time for maximum efficiency and balance.
• Ability to work autonomously, prioritize competing demands, and exercise strong decision-making skills.
• Strong team mentality, with the ability to work closely with teammates and internal stakeholders.
• Proficiency with G-Suite, Zoom, and Expensify.
• Experience in a fast-paced SaaS startup environment is a plus.

Benefits

• Opportunity to work with a leading AI-powered customer engagement platform.
• Collaborative and inclusive workplace culture.
• Recognition as one of Inc’s Best Workplaces.
• Potential for contract extension based on performance.
• Flexible working arrangements.