CentralReach Training & Support Specialist - Remote

Overview

The CentralReach (CR) Training and Support Specialist will be responsible for training staff on the effective use of the CentralReach system, providing ongoing technical and user support, and serving as a liaison between staff and system administrators. Your work will be instrumental in optimizing operational efficiency and enhancing the overall user experience across the organization.

In Short

• Lead staff training on CentralReach system
• Provide ongoing technical support
• Serve as a liaison between staff and system administrators
• Optimize operational efficiency
• Enhance overall user experience
• Work remotely for South African citizens only
• Work hours: EST Mon - Fri from 09:00am to 06:00pm
• Fixed fiber line with minimum speed of 25 Mbps required
• Reliable power backup solution needed
• Applicants without fixed fiber line or power backup cannot be considered

Requirements

• Knowledge of CentralReach system
• Experience in training and support roles
• Strong communication skills
• Ability to work remote
• Must be a South African citizen
• Reliable internet connection
• Power backup for outages

Benefits

• Work from home flexibility
• Opportunity to enhance skills in training and support
• Contribute to operational efficiency