Account Manager - Remote

Overview

The Account Manager is responsible for building and maintaining relationships with existing clients and driving upsells via marketing consultations performed via phone/video.

In Short

• Perform 45+ outbound calls daily to prospective clients.
• Conduct daily marketing consultations via video to achieve upsell sales targets.
• Identify marketing opportunities for clients and match them with appropriate services.
• Qualify leads and set appointments for online demonstrations.
• Demonstrate knowledge of digital marketing.
• Manage a portfolio of clients and develop strong relationships.
• Address client concerns and ensure timely resolution of issues.
• Identify at-risk customers and escalate to appropriate departments.
• Ensure customers are proficient in using services.
• Monitor competitors and meet productivity and sales metrics.

Requirements

• 1+ year in sales closing experience selling a SaaS product.
• 1+ year of sales experience in Digital Marketing or TV/Online Ad sales.
• 6 months or more in a SDR/BDR role calling on Small Business.
• Excellent written and verbal communication skills.
• Ability to build and maintain long-term relationships.
• Strong organizational and analytical skills.
• Detail-oriented and self-motivated.
• BS or BA preferred, but strong backgrounds considered.
• Must have Hi-Speed Internet.

Benefits

• Health, Dental, and Vision Benefits.
• Group life and AD&D.
• LTD and STD.
• Employee Assistance Program.
• 401K Plan.
• 3 weeks paid time-off and Paid Holidays.
• Amazing company culture and environment.