Centralized Scheduler Support - Remote

Overview

The Centralized Scheduler Support role involves managing scheduling services for the Navy Fleet and Family Support Program, providing essential administrative support to military families.

In Short

• Receive and schedule appointments for military personnel and their families.
• Maintain schedules and rosters for staff and programs.
• Manage daily scheduling and notify customers of changes.
• Enroll customers in workshops and individual appointments.
• Participate in emergency response exercises.
• Ensure accurate entry of services into required systems.
• Provide customer service in a high-pressure environment.
• Work autonomously and be detail-oriented.
• Possess empathy for diverse backgrounds.
• Knowledge of FFSMIS is a plus.

Requirements

• High school diploma/GED and two years of administrative experience.
• Excellent computer and office software skills.
• Experience in scheduling and customer service.
• Ability to multi-task and handle multi-line phone systems.
• Working knowledge of Microsoft 365.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401k plan and paid time off.
• Annual bonus opportunities.
• Equal opportunity employer.