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Centralized Scheduler - Remote

Posted 5 days ago
Customer Service
Full Time
USA

Overview

The Centralized Scheduler is responsible for managing the scheduling, cancelling, and rescheduling of outpatient visits and procedures for multiple ambulatory clinics, ensuring all necessary information is collected for effective scheduling and registration.

In Short

  • Schedule and register patients for appointments.
  • Verify patient guarantor information annually.
  • Communicate scheduling changes promptly.
  • Respond to patient and staff needs and complaints.
  • Consult with referring physician offices for orders.
  • Complete daily tasks in a timely manner.
  • Escalate immediate needs appropriately.
  • Maintain accurate patient records.
  • Work in a standard office environment.
  • Demonstrate strong communication skills.

Requirements

  • High School diploma or equivalent.
  • State and federal background check as required.
  • Strong written and verbal communication skills.
  • Ability to sit for extended periods.
  • Experience in a healthcare or customer service role preferred.
  • Ability to manage multiple tasks effectively.
  • Knowledge of scheduling systems is a plus.
  • Attention to detail and accuracy in data entry.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development.
  • Supportive work environment.
  • Health and wellness programs.
  • Paid time off and holidays.

S.W.H.C

SHC WVUHS Home Care

The West Virginia University Health System is the largest health system in West Virginia, comprising over 20 hospitals, including a children's hospital and five specialized institutes. With more than 2,700 beds, it serves as the state's largest private employer and is anchored by a 700-bed academic medical center located in Morgantown, West Virginia. The health system is dedicated to providing high-quality healthcare services and is committed to education, research, and community health initiatives.

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