Mid-Market Account Manager - Remote

Overview

As a Mid-Market Account Manager at Intercom, you will be a key member of the team leading the growth & retention of our existing business in Continental Europe, focusing on building relationships with customers and driving revenue growth.

In Short

• Manage existing business relationships with Mid Market customers.
• Understand customer business pains and provide solutions.
• Develop strategic territory plans for upselling and cross-selling.
• Forecast sales pipeline accurately.
• Collaborate with various teams to drive product innovation.
• Track key metrics related to customer growth and retention.
• Engage in team development and mentoring.

Requirements

• 5+ years in a closing B2B sales role.
• 3+ years of SaaS selling experience.
• Strong sales instincts and track record of exceeding quotas.
• Ability to build deep client relationships.
• Proactive pipeline generation experience.
• Comfortable in a fast-moving organization.
• Exceptional communication and presentation skills.
• Growth mindset and ambition.
• Demonstrable leadership history.

Benefits

• Competitive salary and equity in a fast-growing start-up.
• Free lunch and snacks provided.
• Regular compensation reviews.
• Pension scheme with matching.
• Comprehensive health and dental insurance.
• Open vacation policy and flexible holidays.
• Paid maternity and paternity leave.
• Cycle-to-Work Scheme with secure bike storage.
• Standard MacBooks provided.