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Renewals Specialist - Remote

Posted 3 hours ago
Sales / Business
Full Time
Canada
63,750 CAD - 85,400 CAD/year

Overview

The Renewals Specialist is responsible for developing and managing a proactive customer renewal program, engaging with customers to ensure their timely renewal and facilitate their renewal process.

In Short

  • Develop and manage customer renewal programs.
  • Engage with clients to ensure timely renewals.
  • Communicate with clients via email and phone.
  • Work with internal teams to develop renewal strategies.
  • Prepare renewal letters and quotations.
  • Maintain accurate client records.
  • Analyze client information for strategic proposals.
  • Evaluate usage and complete true-up requirements.
  • Reflect company values in client interactions.

Requirements

  • 2 years of experience in Sales, Renewal, or Account Management at a SaaS company.
  • Strong client-facing communication skills.
  • Great attention to detail and strategic thinking.
  • Aptitude for sales and strong analytical skills.
  • Experience in procurement and contract management is an asset.
  • Results-driven and self-motivated.
  • Ability to make well-informed decisions independently.
  • French spoken and written is an asset.

Benefits

  • Competitive salary range.
  • Bonus and other forms of compensation.
  • Full range of medical benefits.
  • Financial and retirement benefits.
  • PTO and other benefits.
Intelerad logo

Intelerad

Intelerad is a healthcare technology company that focuses on streamlining medical imaging processes to enhance efficiency and improve patient outcomes. With headquarters in Raleigh, North Carolina, and Montreal, the company employs nearly 800 staff across four countries, serving approximately 2,000 healthcare facilities worldwide. Intelerad's modern enterprise solutions have been recognized with the Best in KLAS award, ranking number one for PACS in the Asia/Oceania region in the 2021 Best in KLAS: Global Software report. The company is dedicated to making medical imaging more accessible, empowering physicians to provide timely diagnoses and better care for patients.

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