Renewals Specialist - Remote

Overview

The Renewals Specialist at Samsara will manage the renewal customer experience for a specific customer base, ensuring they continue to gain value from the company's products.

In Short

• Own the renewal process for customers with ARR under $30K.
• Build processes and perform A/B tests to enhance customer experience.
• Negotiate with at-risk customers and de-escalate issues.
• Report progress to senior leadership.
• Work closely with executives in a fast-paced environment.
• Champion Samsara’s cultural values.
• 2+ years of relevant experience required.
• Strong interest in the IoT space.
• Excitement around growing a sales career.
• Full-time remote position available.

Requirements

• 2+ years in sales, account management, or customer-facing roles.
• High level of interest in IoT.
• Goal-oriented and motivated.
• Strong organizational skills.
• Bachelor’s degree from a 4-year institution.

Benefits

• Competitive compensation package.
• Employee-led remote and flexible working.
• Health benefits.
• Charity fund through Samsara for Good.
• Many more employee benefits.