Renewals Specialist - Remote

Overview

The Renewals Specialist at Samsara will be responsible for managing the renewal customer experience, ensuring that clients adopt and gain continuous value from Samsara's products.

In Short

• Own the renewal process for a specific customer base.
• Build processes and conduct A/B tests.
• Proactively engage with at-risk customers.
• Report progress to senior leadership.
• Champion Samsara's cultural values.
• Work cross-functionally to meet client needs.
• Organize and improve auto-renewal processes.
• Communicate patterns for process improvement.
• Develop hands-on operational and customer-facing skills.
• Collaborate with top-tier executives.

Requirements

• 2+ years of experience in sales or customer-facing roles.
• High interest in the IoT industry.
• Desire to grow a sales career.
• Goal-oriented and motivated.
• Strong organizational skills.
• Bachelor's degree required.

Benefits

• Competitive compensation package.
• Remote and flexible working options.
• Health benefits.
• Employee-led charity fund.
• Inclusive work environment.