Renewals Specialist - Remote

Overview

The Renewals Specialist participates in a virtual account team-selling environment working closely with their assigned business unit’s sales team to drive existing renewal opportunities.

In Short

• Proactively engage with assigned customers to ensure timely renewals.
• Communicate licensing options to expand Minitab’s footprint in the account.
• Maintain an accurate pipeline of renewal opportunities within the CRM system.
• Provide accurate sales forecasts for effective resource planning.
• Transition qualified upsell and cross-sell opportunities to sales team members.
• Enhance key information of assigned renewal opportunities.
• Establish relationships with end users beyond license coordinators.
• Fluency in English, Dutch, and German is required.
• Bachelor’s degree preferred; Associate degree required.
• 1+ years of customer-facing experience preferred.

Requirements

• College graduates with business/marketing/information technology degrees is a plus.
• 1+ years of customer-facing previous job roles is preferred.
• Fluency in English, Dutch, and German is required, both written and verbal.
• Bachelor’s degree preferred.
• Associate College/technical degree required.

Benefits

• Opportunity to work in a virtual team environment.
• Engagement with diverse customer accounts.
• Professional development in sales and account management.
• Exposure to CRM systems and sales forecasting.
• Collaboration with sales management.