Senior Corporate Partner Success Specialist - Remote

Overview

InStride is currently seeking a highly motivated and driven Sr. Corporate Partner Success Specialist to join our team. This role will support the team in developing partner relationships and growth strategy, delivering on annual targets and retention/impact objectives, identifying expansion opportunities and improving overall client satisfaction.

In Short

• Support partner relationships and growth strategy.
• Deliver on annual targets and retention objectives.
• Identify expansion opportunities.
• Improve overall client satisfaction.
• Act as relationship manager for selected client accounts.
• Build trust and long-term partnerships.
• Collaborate with cross-functional teams.
• Analyze data to drive decisions.
• Optimize processes for efficiency.
• Support program management and client needs.

Requirements

• 2+ years in customer success or client services.
• Customer-first mentality.
• Excellent independent judgment.
• Creative problem-solver.
• Outstanding communication skills.
• Commitment to achieving results.
• Willingness to travel (up to 10%).

Benefits

• Enroll in 2,800+ online certificate and degree programs.
• 401(k) plan with company match.
• Flexible vacation policy.
• Paid family leave.
• Best-in-class health care benefits.
• And more!