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Partner Success Specialist - Remote

Posted 16 weeks ago
Customer Service
Full Time
Portugal

Overview

We are seeking a dynamic and multilingual Partner Success Specialist to join our growing team. In this role, you will be instrumental in driving quality and revenue through the successful onboarding and continuous engagement of our partners.

In Short

  • Facilitate the onboarding process for partners.
  • Provide comprehensive training and guidance to new partners.
  • Build and maintain strong relationships with partners.
  • Monitor partner performance metrics and provide insights.
  • Ensure partners adhere to quality standards.
  • Work closely with sales and product teams.
  • Engage with partners in Italian and English.
  • Develop onboarding materials and training documents.

Requirements

  • Fluency in Italian and English.
  • Strong background in partner management or customer success.
  • Ability to monitor performance metrics.
  • Experience in quality assurance processes.
  • Excellent communication skills.

Benefits

  • Inclusive work environment.
  • Opportunity to make an impact in a fast-paced team.
  • Collaborative culture focused on innovation.
Bounce logo

Bounce

Bounce is a global luggage storage marketplace that is revolutionizing travel by connecting travelers with local businesses offering secure, on-demand storage solutions. With over 13,000 trusted partners in more than 100 countries, Bounce allows over 2 million active customers to explore cities freely without the burden of their belongings. The company thrives in a fast-paced, innovative environment that encourages experimentation and quick adaptation. Recognized as the fastest-growing travel company in the USA by Inc5000 in 2024, Bounce is backed by prominent Silicon Valley investors and is committed to creating a more accessible travel experience for everyone.

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