Partner Success Specialist - Remote

Overview

We are seeking a dynamic and multilingual Partner Success Specialist to join our growing team. In this role, you will be instrumental in driving quality and revenue through the successful onboarding and continuous engagement of our partners.

In Short

• Facilitate the onboarding process for partners.
• Provide comprehensive training and guidance to new partners.
• Build and maintain strong relationships with partners.
• Monitor partner performance metrics and provide insights.
• Ensure partners adhere to quality standards.
• Work closely with sales and product teams.
• Engage with partners in French, Italian, and English.
• Conduct regular check-ins with partners.
• Develop onboarding materials and resources.
• Address issues or discrepancies in a timely manner.

Requirements

• Fluency in French, Italian, and English.
• Strong background in partner management or customer success.
• Experience in performance monitoring and improvement.
• Ability to conduct training and onboarding.
• Excellent communication and collaboration skills.
• Experience in quality assurance processes.
• Strong problem-solving skills.
• Ability to work in a fast-paced environment.
• Proficiency in developing training materials.
• Experience in relationship management.

Benefits

• Inclusive work environment.
• Opportunity to make an impact in a growing company.
• Collaborative team culture.
• Access to training and development resources.
• Flexible work arrangements.
• Engagement with a diverse team.
• Opportunity to work with leading investors.
• Participation in innovative projects.
• Support for personal and professional growth.
• Recognition of contributions to the team.