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Enterprise Account Manager - Remote

Posted Yesterday
Sales / Business
Full Time
USA
£100,000 - £120,000/year

Overview

As an Enterprise Account Manager at Instabase, you will manage and grow revenue while ensuring customer satisfaction for our mature enterprise customers.

In Short

  • Define the Account Plan and Success Plan for customers.
  • Build relationships with multiple stakeholders in complex enterprise accounts.
  • Identify growth opportunities and drive consumption.
  • Resolve escalations and implement continuous improvement.
  • Advocate for product and service improvements.
  • Drive retention and growth strategies for customers.
  • Lead renewals end-to-end.

Requirements

  • Proven success in customer success and technical account management.
  • Experience with post-sales strategic customers.
  • Strong communication skills for explaining technical concepts.
  • Aptitude for cross-functional collaboration.
  • Ability to understand customer value drivers.

Benefits

  • Competitive salary with commission and equity.
  • Equal Opportunity Employer.
  • Encouragement for diverse applicants.

Instabase

Instabase

Instabase is a pioneering company dedicated to democratizing access to advanced AI technologies, enabling organizations to tackle complex unstructured data challenges across various industries. With a diverse clientele that includes some of the largest global enterprises and backing from prominent investors like Greylock, Andreessen Horowitz, and Index Ventures, Instabase is positioned for significant market growth. The company operates on a consumption-based pricing model, allowing customers to pay only for what they use, which enhances their ability to derive valuable insights from the Instabase AI Hub platform. With a global presence in cities such as San Francisco, New York, London, and Bengaluru, Instabase fosters a people-first culture that emphasizes collaboration, innovation, and a customer-centric approach, empowering teams to transform unstructured data into actionable insights.

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