Product Support Specialist - Remote

Overview

Inspiren offers the most complete and connected ecosystem in senior living, combining compassionate care and technology to enhance the experience of residents, families, and staff.

In Short

• Assist with daily operations of data labeling services.
• Monitor and manage incoming support tickets.
• Collaborate with various teams to resolve issues.
• Drive process improvements in workflows.
• Experience in customer support or client-facing roles is required.
• Familiarity with ticketing systems like Zendesk is desirable.
• Strong communication skills are essential.
• Excellent problem-solving abilities are required.
• Ability to manage multiple tasks in a fast-paced environment.
• Location is remote, specifically in India.

Requirements

• Proven experience in customer support or client-facing roles.
• Familiarity with Zendesk or similar systems.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• Ability to handle multiple priorities.

Benefits

• Flexible PTO.
• Annual salary range of $20,000-$30,000.