Account Director - MENA (Arabic Speaker) - Remote

Overview

As an Account Director at Insider, you will be responsible for managing a portfolio of existing accounts, ensuring their retention and growth while identifying upsell and cross-sell opportunities.

In Short

• Manage a portfolio of accounts and ensure customer retention.
• Identify upsell and cross-sell opportunities.
• Collaborate with Customer Success team for renewals.
• Forecast monthly and quarterly performance.
• Negotiate contracts at various levels.
• Participate in onboarding and business review meetings.
• Set strategic goals with customers for business impact.
• Monitor market trends and industry analysis.
• Achieve customer advocacy goals with marketing.
• Thrive in a fast-paced, high-growth environment.

Requirements

• 8+ years in Customer Success, Account Management, or Sales.
• Strong oral and written communication skills in Arabic and English.
• Proven track record in sales and persuasive skills.
• Self-motivated with a passion for tech solutions.
• Excellent project and time management skills.
• Experience in negotiating contracts.
• Ability to build relationships with senior executives.
• University degree in Business, Marketing, or related fields.

Benefits

• Join a rapidly growing B2B SaaS company.
• Work with a talented and passionate team across 27+ countries.
• Opportunity to impact customer experience and success.
• Engage in corporate social responsibility initiatives.
• Be part of a woman-founded, women-led unicorn company.