Area After Sales Manager - Remote

Overview

The Area After Sales Manager implements the regional After Sales strategy in the respective European market/region which is critical to the establishment of the Grenadier’s credibility in the respective market and is working cross-functionally with the wider After Sales team.

In Short

• Setup, manage and monitor regional partner workshops & stakeholders.
• Actively interact and manage After Sales business relationships with VIP and fleet customers.
• Safeguard regional parts availability and minimize vehicle downtime.
• Execute Grenadier training blueprint locally for best-in-class service.
• Identify product issues and roll out contingency plans.
• Monitor regional financial target achievement and report on projections.
• Maintain oversight over regional warranty spending.

Requirements

• 10+ years of regional parts & service network experience.
• Up-to-date vehicle knowledge and understanding of technical failures.
• Strong communication and relationship building skills.
• Analytical skills with a KPI-driven approach.
• Customer-centric mindset and a “can do” attitude.
• Good command of English and relevant market languages (German, French, Spanish, Italian).

Benefits

• Opportunity to work in a dynamic international team.
• Engagement in a growing automotive company.
• Chance to influence After Sales strategy and operations.