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Implementation Engineer - Remote

Posted 15 weeks ago
Software Development
Full Time
China

Overview

The Implementation Engineer at impact.com is responsible for providing ideal technical solutions for clients, managing integrations, and offering technical consulting services.

In Short

  • Familiarity with company's products and solutions
  • Communicate with clients’ tech teams for integrations
  • Troubleshoot during technical integrations
  • Collaborate with OSM on onboarding projects
  • 1-3 years experience supporting SaaS products
  • Bachelor's degree in computer science or information systems
  • Experience in technical support or integration projects
  • Excellent communication skills
  • Bilingual in Chinese (Mandarin) and English
  • Quick learning ability

Requirements

  • 1-3 years experience supporting SaaS products
  • Bachelor degree or above in computer science or information systems
  • Familiarity with JS and API development preferred
  • Experience in technical support or integration projects preferred
  • Excellent communication and interpersonal skills
  • Bilingual in Chinese (Mandarin) and English

Benefits

  • Hybrid, casual work environment
  • Unlimited PTO policy
  • Primary caregiver leave
  • Training & Development opportunities
  • Private health insurance
  • Mental health & wellness care
  • Restricted stock units
  • Internet allowance
  • Bi-weekly lunches

Impact.com

Impact.com

impact.com is a leading partnership management platform that is revolutionizing the way businesses manage and optimize various types of commerce partnerships throughout the customer journey. With a focus on customer success, the company leverages cutting-edge technology to provide a comprehensive solution that unifies influence, affiliate, and referral marketing into a single platform. impact.com serves a diverse range of global enterprise brands, helping them to automate their partnerships and drive revenue growth. The company fosters an entrepreneurial culture that values ambition and curiosity, making it an ideal workplace for talented individuals who seek to make a significant impact in the industry.

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