Implementation Engineer - Remote

Overview

We are looking for a motivated, energetic, and focused Implementation Engineer to be the technical face of Forter to our customers. You will be responsible for managing the client onboarding process, answering all technical questions arising pre- and post-sale, and guiding them through their integration journey in a proactive fashion.

In Short

• Build integration project plans with merchants to Forter’s software, driving the plan to completion, and evaluating success throughout
• Manage all aspects of integration projects, including coordinating with Forter engineering, product, and analytics resources in Tel Aviv as well as merchant resources in accordance with project management best practices
• Become an expert on Forter’s technical integration technologies, such as API operations, JavaScript, and JSON concepts, as well as other web and database technology
• Maintain and update shared project plans and ensure project reporting is consistently delivered to internal and external project stakeholders
• Support the sales and customer success departments by developing a deep understanding and working knowledge of Forter's service

Requirements

• 3-5 years of previous technical integrations experience
• 5 years of client facing and or consultative experience
• Experience working directly with enterprise clients
• Solid understanding of API integrations
• Experience with JavaScript, JSON concepts, and other web and database technology
• Previous experience in the payments and/or fraud space is a plus

Benefits

• Competitive salary
• Stock options
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays