Account Manager, AdTech - Remote

Overview

The Account Manager at illumin plays a crucial role in transforming the AdTech landscape by guiding clients through their journey, ensuring they maximize the platform's potential through strategic advice and relationship building.

In Short

• Join a team redefining the AdTech industry.
• Build and nurture relationships with clients.
• Deliver a stellar onboarding experience for customers.
• Champion the customer experience and drive retention.
• Leverage insights for continuous improvement.
• Focus on upselling and cross-selling solutions.
• Collaborate with sales, product, and engineering teams.
• Analyze consumer behavior data for strategic recommendations.
• Support a flexible and inclusive work culture.
• Opportunity for professional development and growth.

Requirements

• Proven track record in account management or customer success.
• Strong analytical and communication skills.
• Familiarity with Programmatic, SaaS, and media channels.
• Proficiency in CRM tools like Salesforce or HubSpot.
• Ability to present and influence stakeholders effectively.
• Commitment to customer success and engagement.
• Flexibility to travel for client meetings.

Benefits

• Flexible work environment.
• Comprehensive health benefits.
• Professional development opportunities.
• Meal credit for in-office days.
• Free massage services every eight weeks.
• Access to a workplace advisor and wellness apps.
• $300 annual healthcare spending account.