Account Manager, AdTech - Remote

Overview

As an Account Manager at illumin, you will play a critical role in guiding clients through their journey, ensuring they maximize the platform's potential and achieve successful outcomes.

In Short

• Transform the advertising landscape with a focus on client success.
• Act as a strategic advisor for managed service and self-service clients.
• Build and nurture strong client relationships.
• Deliver a stellar onboarding experience for new customers.
• Champion the customer experience and address client concerns.
• Drive retention and growth through upselling and cross-selling.
• Leverage insights for continuous improvement of client engagement.
• Collaborate with sales, product, and engineering teams.
• Use analytical skills to provide tailored recommendations.
• Contribute to a flexible and inclusive work culture.

Requirements

• Proven track record in account management or customer success.
• Strong analytical skills and ability to provide actionable insights.
• Experience in Programmatic, SaaS, and media channels.
• Proficiency with CRM tools such as Salesforce or HubSpot.
• Excellent communication and presentation skills.
• Commitment to customer success and client-focused solutions.
• Flexibility to travel occasionally for client meetings.

Benefits

• Flexible work environment supporting work-life balance.
• Professional development opportunities for career growth.
• Comprehensive benefits including health, dental, and vision insurance.
• Annual healthcare spending account.
• Inclusive workplace culture valuing diversity.
• Regular team-building activities and support for new ideas.