Key Account Manager - Remote

Overview

Do you want to contribute to projects changing the meaning of energy consumption in the Baltics and beyond? Ignitis is a part of the Ignitis Group – a renewables-focused integrated utility. Our purpose is to create a 100% green and secure energy ecosystem for current and future generations.

In Short

• Reporting sales outcomes, including revenues, sales growth, and achievement of targets
• Reporting and analyzing key metrics such as customer retention, contract value, and customer satisfaction indices
• Updating on progress in negotiations of contracts and agreements with key clients and their outcomes
• Reporting identified risks associated with key clients and proposing risk management strategies
• Providing insights into market changes and competitor activities that may impact key client relationships
• Reporting customer issues and queries and taking action to resolve them effectively
• Informing about the implementation of new technologies and innovative solutions that impact customer service and operational efficiency

Requirements

• University degree or equivalent
• A minimum of 3 years of experience working for a trading company
• Communication Skills, Negotiation Skills, Time Management, Flexibility and Adaptability, Relationship Building
• Excellent verbal and written communication skills both in Polish and English languages
• Advanced knowledge of MS Office (primarily Excel)

Benefits

• Compensation corresponding to experience and competencies, and financial incentives dependent on achieved results
• Health insurance
• A hybrid work model (3+2) and flexible working hours
• Internal career opportunities
• Diverse and inclusive environment
• Take part in an unfolding energy transformation process to create a 100% green and secure energy ecosystem for both current and future generations