Sales Representative - Remote

Overview

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.

Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.

Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. 

In Short

• Guide families and clients through conversations about in-home, non-medical care.
• Connect with potential clients primarily by phone, email, chat, and text.
• Engage with clients, build trust, and meet outreach and conversion goals.
• Handle both inbound and outbound calls (typically 80-95 per day).
• Maintain quality, empathy, and accuracy in every interaction.
• Full-time, hourly, remote position with set schedule and weekend rotation.
• Mandatory attendance during a three-week training period.
• Use CRM tools to track activity and follow up consistently.
• Meet or exceed sales metrics, including call volume and conversion rates.
• Experience in a high-volume call center environment preferred.

Requirements

• 3+ years of phone-based sales or customer service experience.
• Bachelor’s degree or equivalent professional experience required.
• Thrive in a metrics-driven environment and motivated by goals.
• Empathetic communicator who balances compassion with sales execution.
• Experience in home care, healthcare, or senior services is a plus.
• Experience working remotely and managing time effectively.

Benefits

• Hourly hiring range of $19.90 – $22.10.
• Tiered monthly bonus structure based on sales targets.
• Equity and 401K with up to a 4% match.
• Medical, dental, and vision coverage including zero cost plans.
• Short Term, Long Term Disability, and Life Insurance fully employer paid.
• Generous time off program and Employee Assistance Program.