Text Support Specialist - Remote

Overview

The Text Support Specialist will play a crucial role in assisting clients through text messaging, ensuring timely responses and facilitating the sales process in the real estate industry.

In Short

• Respond to inbound clients via messaging
• Manage multiple text conversations concurrently
• Handle rebuttals and push-back from clients
• Guide clients to schedule meetings with agents
• Navigate internal and external applications
• Report issues and blockers to management

Requirements

• At least 2 years of experience in client response or chat support
• Strong verbal and written communication skills
• Tech-savvy and eager to learn
• Ideal work schedule from Monday to Friday, 5am to 2pm PHT

Benefits

• Permanent work from home setup
• Opportunity to work in a dynamic startup environment
• Inclusive and diverse workplace