Business Solutions Configuration Specialist - Remote

Overview

The Business Solutions Configuration Specialist plays a vital role in maintaining the quality and effectiveness of business applications and systems. This role will work in collaboration with Business Solutions and Cross-Functional teams to ensure that systems are configured correctly and meet user needs.

In Short

• Perform configuration responsibilities, including managing user roles and profiles.
• Support business solutions user access, configuration, and data reconciliation.
• Configure business solutions according to design specifications.
• Maintain dashboards, layouts, reports, and user groups.
• Serve as a subject-matter expert for business solutions.
• Collaborate with teams to understand business requirements.
• Develop and maintain technical documentation.
• Provide technical support to end users.
• Participate in business solution testing.
• Support day-to-day operations with high-quality customer service.

Requirements

• Bachelor’s degree in a related field required.
• 1-3 years of experience in business solutions or technical support.
• Experience with CRM system configurations, especially Microsoft Dynamics 365.
• Proficient in Microsoft Office.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and customer service skills.
• Strong attention to detail and time management skills.
• Ability to work in a fast-paced environment.

Benefits

• Competitive compensation package.
• Comprehensive insurance benefits available after hire.
• 401K with a company match.
• Unlimited paid time off after 90 days.
• Company-sponsored training and certification opportunities.
• Remote employer with flexible work schedules.
• A workplace that values safety, respect, and diversity.