Remote Otter LogoRemoteOtter

Business Solutions Specialist - Remote

Posted 2 weeks ago
All others
Full Time
Canada

Overview

The Business Solutions Specialist will optimize and enable business processes through the Atlassian suite of tools, ensuring effective collaboration and productivity within teams.

In Short

  • Collaborate with teams to implement tailored solutions using Atlassian products.
  • Manage configurations, workflows, and user permissions in Jira and Confluence.
  • Develop training materials and support user adoption of Atlassian tools.
  • Provide ongoing support and troubleshoot issues for users.
  • Create internal documentation and best practice guides.
  • Stay updated on Atlassian product features and industry trends.
  • Work closely with leadership and product teams to align implementations with business goals.

Requirements

  • 3-5 years of relevant experience.
  • Experience administering Jira and Confluence.
  • Strong understanding of business process analysis.
  • Experience with workflow automation tools.
  • Able to train users at various levels.
  • Strong problem-solving and analytical skills.
  • Excellent communication skills.
  • Familiarity with Atlassian Marketplace apps is a plus.
  • Basic knowledge of APIs is beneficial.

Benefits

  • Opportunity to work in a growing company with a strong market presence.
  • Collaborative work environment with a focus on innovation.
  • Access to professional development resources.
Sprypointservices logo

Sprypointservices

SpryPoint is a leading provider of cloud-based solutions tailored for the utility sector, established in 2011. With a dedicated team of experts, SpryPoint focuses on enhancing utility operations across North America through innovative tools for billing, customer relationship management, and data analytics. The company has gained recognition for its commitment to delivering value and innovation in the market. Following a strategic investment from Norwest in February 2023, SpryPoint is poised for growth, aiming to expand its team and increase its market share in mission-critical, cloud-native solutions for smart utilities.

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